Go to http://www.onproductmanagement.net


If you’ve found this blog….welcome. But, as of June 2010, the blog is now hosted on http://www.onproductmanagement.net.

Head over there for current content.


Happy (belated) 3rd Birthday to us (yet again)!

3 years and 3 belated birthdays…

Year 1 –  Happy (belated) birthday to us!

Year 2 – Happy (belated) birthday to us (again)!

It’s become a bit of a tradition, missing our birthday by a day or two.

Officially it was June 1, 2010.

Well, no one else remembered. :-(

By my count we had 135 posts last year, so we’ve kept pace with the previous years of about 140 posts per year.

A more formal birthday post is coming in a week or so.

Construction work ahead…


We’re going to be doing some maintenance on the blog in the coming days. Most of it should be transparent to you, but we are moving hosting providers so the site may be down for a short period while the various DNS settings are propogated wherever they need to go.

But don’t worry, we’ll be back. There are other changes to the blog that you’ll notice over time. We’re looking for ways to grow the blog and serve the community better.

If you have some ideas or suggestions, send them our way. You can leave a comment or email us at:

onproductmanagement (at) gmail dot com

It’s ProductCamp Season!

From only 3 events a couple of years ago — Silicon Valley, Austin, Toronto — the number of ProductCamps has grown steadily. In fact, there are 3 events in the next 8 days, and there are 9 events on 3 continents  in the next 2 months! I find that simply amazing.

Here’s a list of upcoming events:

  • ProductCamp Boston – May 22, 2010
  • ProductCamp RTP – May 22, 2010
  • ProductCamp Toronto – May 30, 2010 <== Yeah!
  • (Mini) ProductCamp Minnesota –  June 2, 2010
  • ProductCamp Berlin – June 5, 2010
  • ProductCamp London – June 19, 2010
  • ProductCamp Chicago – June 19, 2010
  • ProductCamp Melbourne – July 3, 2010

You can get more information on our Events page.

And if you’re in the Toronto area, why not come to our event on May 30th?



The secret to Apple’s success?

If there’s one company that is the envy of the high-tech community these days, it’s Apple.  Steve Jobs is hailed as a genius CEO and lauded for a string of hit products. Apple’s market capitalization is over $200 BILLION dollars currently, easily ranking it in the top 10 companies in the world by market cap, and just shy of Microsoft for biggest technology company.

Everyone wants to understand the secrets of Apple’s success and hopefully emulate them. The reasons given by people for Apple’s success are many. The following are a few of the arguments made:

1. Vertical integration – Apple owns most of, if not the entire, technology stack for its key products,  and thus gives it advantages over other less vertically integrated products.

NOTE: “Vertical integration” used to be called “being proprietary” and was given as the reason for Apple’s relative lack of success against Microsoft in the OS/PC battles of the 80s and 9os. But phenomenal success has a way of changing people’s minds.

2. Making markets vs.  addressing markets – Some claim that Apple doesn’t ask people what they need but gives them products they decide they want.

Does anyone NEED an iPhone or iPad? Not really, but a lot of people seem to want them.

3. The Cool Factor – Let’s face it, Apple does make “cool” products. Attention to design and detail – fit and finish as they say – really distinguishes Apple’s products from competitors.

4. Entering markets after they’ve developed — Contrary to #2 above, some people claim that Apple doesn’t make markets but enters existing markets once they’re growing and takes  advantage of latent demand.

The iPod was not the first digital music player and the iPhone was not the first smart phone, and the iPad is not the first portable computing device. In the case of the iPad, products like the Kindle and Netbooks actually paved the way for the market to accept  small computing devices, and Apple’s iPad is riding that wave.

5. Differentiated business models – whether it was iPod+iTunes or the iPhone+App Store, Apple innovates not just on technology, but on the business model. This makes it difficult for competitors to play catch up, let alone overtake Apple once it establishes itself in a dominant position.

6. People care about the experience not technology — Apple has always been about the user experience, but for a long time, the majority of the market didn’t care about that.

The majority of desktop computer users cared about “techs and specs”.  Now the tables have turned, and the majority don’t care about the specs, they care about the experience. The iPod, with it’s “1000 songs in your pocket” motto and iTunes which radically simplified purchasing music latched onto the experience wave, and Apple has been riding it ever since.

7. Simple product offerings – Apple has a very clear and simple set of products. It’s easy to understand the differences between their products, product families and the various configurations. This makes it easy to buy an Apple product if you want to.

A lot of companies complicate things unnecessarily. How many iPhone models are there? How many Blackberry models are there? How many Nokia smart phone models are there? See the difference between Apple, RIM and Nokia?

The same is true for the iMAc, the iPod and the iPad. Granted, there are actually a number of iPod models (Nano, Shuffle, Touch etc.) but they are very distinct amongst themselves. This can’t be said for digital music players from other companies.

I’m sure there are other reasons for Apple’s success, but it’s interesting to see how much debate is happening today on this topic. What it says to me is that there is no single reason for their success. And keep in mind that Apple has had failures as well.  Notice Apple doesn’t talk much about Apple TV. And remember the G4 Cube? The 20th Anniversary Mac?  Even the ultracool MacBook Air has had far from stellar success.

So, what do you think are the reasons for Apple’s incredible success over the last 10 years?


Countdown to ProductCamp Toronto

Only 12 more days until ProductCamp Toronto.

It’s on Sunday May 30, 2010 and will be held right downtown at the Ted Rogers School of Business near Yonge and Bay.

Here are links to more information on the event. Remember, the thing that will make ProductCamp successful is your participation:  Attend, Speak, Network, Share, Volunteer.  However you want to participate, we look forward to seeing you.

Pre-registration —  Almost 200 people have already registered, but if you haven’t done so, go to our pre-registration site and sign up. It’s FREE to attend and lunch will be provided. We’ll feed your mind AND your body. – http://bit.ly/pct-reg

Sessions and Voting — You can suggest sessions, vote on existing ones and even sign up to speak if you want to deliver a session. Go to our session voting page and have your say. – http://bit.ly/pct-sessions

5 minute talks — Have something you want to share, but don’t want to commit to a full session? We’re providing a new format of 5 minute talks for people like you. Come on, everyone has something to share and it’s only 5 minutes of your time. We even have a (5 minute)  video explaining how to give a 5 minute talk. – http://bit.ly/pct-5min

Keynote speaker — Stephen Pollack, software industry veteran and former CEO of PlateSpin — one of the fastest growing technology companies in Canada when it was acquired by Novell in 2008 — will be leading of the day with an insightful 30 minute talk based on his experiences in the industry. It’s more than worth the price of admission :-) and certainly a reason to get up early and make it to ProductCamp. – http://bit.ly/pct-keynote

Industry analyst — Tom Grant, Senior Analyst at Forrester Research will present at ProductCamp. Tom is a former Product Management executive and covers the areas of Product Management, Product Marketing, Agile Development and Social Media. We’re looking forward to his thoughts and insight. – http://bit.ly/pct-tgrant

Giveaways and end of day reception — After the day of learning is over, we’ll be holding a reception and giving away books and other items provided by our sponsors and contributors.  These include 280 Group and Pragmatic Marketing as Platinum Sponsors, as well as Sequent Learning, Quantum Whisper, Rich Mironov and BlackBlot Product Management.

So there it is. A great day of learning and networking, the chance to win some great prizes and a free lunch. Sign up now. http://bit.ly/pct-reg


The Importance of Perspective

Steve Johnson has a video on his site that shows a wonderful optical illusion. I’ve embedded it here for your viewing convenience.

This video is a great example of how important a role perspective plays in how we interpret our environment.

Perspective is also incredibly important for people when researching, designing or building products.

Specifically for Product Managers, it’s important to be conscious of how your perspective (your background knowledge, assumptions and existing viewpoints) on a situation influences how you interpret it.

To maximize your perspective, and avoid false assumptions and conclusions, try to get as many inputs as you can when researching requirements. This does not simply mean talk to more people, but make a conscious effort to to improve your domain knowledge, document and validate your assumptions clearly, and talk to different types of people in different roles, in different types of companies and with different needs.

It’s actually quite amazing how much insight you can gain by consciously broadening your perspectives on a given situation.