OK, so I know I said the post “How to LOSE customers!” would be the final one related to the APC UPS saga, but someone forwarded this link to me today and I had to share it with you.
Perhaps Kevin and APC and other UPS manufacturers should read this, along with the 241 comments. Altogether, they paint a clear picture of what looks like an endemic problem.
Also, the following comment on the article has a very interesting story related to a certain model of APC UPS.
OK…I promise, no more APC or UPS posts for a while…at least not unless something funnier comes along. 🙂
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